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QA framework from zero

The company's first QA function, built from nothing.

Problem

There was no QA function at all. Critical bugs reached production, and the fallout came back as reactive support volume the team absorbed by hand.

Action

Established the company's first end-to-end software testing lifecycle, with automated regression testing covering the paths that broke most often.

Impact

  • ~95% fewer critical defects
  • ~90% fewer reactive support tickets

Stack

BugBug.ioAutomated regression testingJira